FAQs
We hope we can answer your questions below, but if not, feel free to contact our Customer Support team!
How do I choose the right size for activewear?
Since we don't allow returns & exchanges for wrong sizes, it's very important to determine the perfect fit for you! 📐
We recommend referring to our size chart, which can be found on our Size Chart page. It provides measurements and guidelines to help you select the correct size for your body type. If you have further questions, our customer support team is here to assist you.
How should I care for my activewear to make it last longer?
We want our pieces to journey with you throughout your different life stages! 🌟
That said, make sure to wash your activewear in cold water, avoid using fabric softeners, and line dry if possible.
Can I return or exchange activewear if it doesn't fit or if I'm not satisfied with it?
In an effort to lessen waste, protect mother earth, and uphold our sustainability pillar ♻️, we only allow returns and exchanges for items are damaged or defective.
Please refer to our Return & Refund Policy for detailed information on the process and conditions for returns and exchanges. 🙏
Do you offer international shipping?
Yes we do! Currently, we ship to Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, Italy, Malaysia, Singapore, South Korea, Spain, UAE, United Kingdom, and the United States. Watch out for updates on this soon! 🤭
Are your products ethically and sustainably produced?
Yes! We absolutely prioritize ethical and sustainable production practices. 🌳
Our activewear is designed and manufactured on-demand along with our commitment to environmental responsibility and fair labor practices.
We also make sure to use eco-friendly materials in our packaging, all in an effort to protect this planet we call home. 🌎
How Can I Track My Order?
You may track your order via this link: https://bit.ly/seerordertracking. 🚚
Can I cancel or modify my order after it's been placed?
We understand that circumstances may change, but once your order is processed or shipped, it cannot be canceled or modified. ❤️🩹
To make changes, please contact our customer support team (hello@seeractive.com) promptly after placing your order, and we'll do our best to assist you within our policy's timeframes.
What is your warranty policy for activewear?
We stand behind the quality of our products. ✊
If you experience any issues with your activewear due to manufacturing defects, please contact us at hello@seeractive.com, and we will work to resolve the issue in accordance with our warranty policy.
How do I contact your customer support team?
Please don't hesitate to speak to us at hello@seeractive.com. We aim to respond to inquiries promptly! 💖