Terms of service
Welcome to Seer ("we," "us," or "our"). Please read these Terms & Conditions carefully before using our website or purchasing our products. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use our website or purchase our products.
1. Use of Website
1.1. Eligibility: You must be at least 18 years old to use our website and services. By using our website, you confirm that you are of legal age.
1.2. Accuracy of Information: We strive to provide accurate and up-to-date information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any information, content, or materials found on our website.
1.3. Prohibited Activities: You agree not to engage in any of the following activities while using our website:
- Violating any applicable laws or regulations.
- Misrepresenting your identity or affiliation.
- Attempting to interfere with the proper functioning of our website.
- Transmitting viruses, malware, or any other malicious code.
- Collecting or using personal information without consent.
2. Product Purchases
2.1. Ordering: When you place an order through our website, you agree to provide accurate, complete, and up-to-date information. We reserve the right to cancel orders at our discretion.
2.2. Payment: You agree to pay all charges incurred for your orders, including applicable taxes and shipping fees. Payments are processed through secure payment gateways.
2.3. Shipping: We will make every effort to ensure timely delivery of your orders; however, we are not responsible for delays caused by third-party shipping carriers.
2.4. Returns and Refunds: Our return and refund policy is outlined separately on our website.
3. Intellectual Property
3.1. Trademarks and Copyrights: All content on our website, including text, images, graphics, logos, and trademarks, is the property of Seer and protected by copyright and trademark laws.
3.2. Use Restrictions: You may not use our content for commercial purposes without our express consent. Unauthorized use of our intellectual property may result in legal action.
4. Privacy
4.1. Privacy Policy: Your use of our website and services is also governed by our Privacy Policy, which can be found on our website.
5. Warranty Policy
5.1. Manufacturing Defects: We offer a limited warranty that covers manufacturing defects in our activewear products. If you believe your product has a manufacturing defect, please contact us within 7 days of receiving your order. We will evaluate the issue and, if confirmed as a manufacturing defect, we will provide a replacement or issue a refund, at our discretion.
5.2. Exclusions: This warranty does not cover damage caused by normal wear and tear, misuse, improper care, accidents, or any alterations or modifications made to the product. It also does not cover damages resulting from failure to follow the care instructions provided with the product.
5.3. How to Claim Warranty: To claim warranty service, please contact our customer support team at hello@seeractive.com with your order number, a detailed description of the issue, and clear photographs showing the defect.
5.4. Refunds and Replacements: If we determine that your product qualifies for warranty service, we will arrange for a replacement product or issue a refund for the purchase price of the defective item. Shipping costs may apply.
5.5. No Additional Warranties: This warranty is the sole and exclusive warranty offered by Seer, and no other warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose, are provided.
6. Changes to Terms & Conditions
6.1. We reserve the right to update or modify these Terms & Conditions at any time without notice. Any changes will be effective immediately upon posting on our website.
7. Contact Us
7.1. If you have any questions or concerns about these Terms & Conditions, please contact us at hello@seeractive.com.