Thank you for shopping with Seer. We are committed to providing you with high-quality activewear that meet your expectations. Please review our Return and Refund Policy carefully before making a purchase.

1. Returns and Exchanges:

We understand that sometimes issues arise with your purchase. However, we currently do not accept returns or exchanges for items that are not damaged or defective. Please make sure to carefully review your order before completing the purchase.

2. Damaged or Defective Items:

In the unlikely event that you receive a damaged or defective item, please contact our Customer Support Team at support@seeractive.com within 7 days of receiving the product. To initiate the return process, please provide the following information:

  • Order number
  • Clear photos or videos of the damaged or defective item

Upon verification, we will issue a return authorization and provide instructions for returning the item.

3. Refunds:

For damaged or defective items, we offer two options for refunds:

  • Store Credit: If you choose this option, you will receive a store credit equivalent to the purchase price of the damaged or defective item. This credit can be used towards any future purchase from our store.
  • Direct Transfer: Alternatively, we can process a direct refund to the payment method you used for the original purchase. Please allow 30 business days for the refund to reflect in your account.

4. Return Process:

If you are eligible for a return due to a damaged or defective item, please follow these steps:

  1. Contact our Customer Support Team at hello@seeractive.com within 7 days of receiving the item.
  2. Provide your order number and supporting evidence of the damage or defect.
  3. Await further instructions from our team on how to proceed with the return.

5. Conditions for Return:

  • The item must be in its original packaging.
  • The item must be unused, unworn, and in the same condition as when you received it.
  • The return must be initiated within 7 days of receiving the item.
  • The return must follow the instructions provided by our Customer Support Team.

6. Non-Returnable Items:

Certain items are not eligible for return or refund, including:

  • Items that are not damaged or defective.
  • Items that do not meet the conditions for return as outlined in this policy.

7. Contact Us:

If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact our Customer Support Team at hello@seeractive.com. We are here to assist you and ensure your shopping experience is smooth and enjoyable.

Please note that our Return and Refund Policy is subject to change without prior notice. It's recommended to review this policy before making any purchases.