Seer Shipping Policy
Thank you for choosing Seer for your fitness and active lifestyle needs. We are committed to providing you with high-quality activewear and a seamless shopping experience. This Shipping Policy outlines important information regarding the shipment of your orders.
1. Shipping Methods and Times
Seer offers standard shipping services for customers worldwide. Our standard shipping method typically takes between 10 to 12 business days to deliver your order to your specified shipping address. Please note that these delivery times are estimates and may vary depending on factors beyond our control, such as weather conditions, holidays, or carrier delays.
2. Order Processing
All orders are processed within 1-3 business days from the date of purchase. Once your order has been successfully processed, you will receive an email confirmation with your order details and tracking information. Please note that orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Rates
Our shipping rates are simple and straightforward:
- Free Shipping: Enjoy free shipping on all orders $140 and above.
- Standard Shipping Rate: $10.99 for all orders that don't meet the free shipping criteria.
These rates apply to all countries. We occasionally offer promotions or discounts on shipping fees, so be sure to check our website or subscribe to our newsletter for updates.
4. Tracking Your Order
To track the status of your order, you can use the tracking information provided in your order confirmation email. Simply click on the tracking link to get real-time updates on the location and estimated delivery date of your package.
5. Shipping Address
Please ensure that your shipping address is accurate and complete when placing your order. Seer is not responsible for any delays, misdelivery, or non-delivery of orders due to incorrect or incomplete shipping information provided by customers.
6. Shipping Restrictions
Seer ships internationally to customers around the world. However, please note that we do not ship to P.O. boxes or APO/FPO addresses.
7. Lost or Stolen Packages
If your package is lost or stolen after it has been marked as delivered by the carrier, please contact the carrier directly to file a claim. Seer is not responsible for lost or stolen packages once they have been successfully delivered.
8. Contact Us
If you have any questions or concerns regarding your order's shipping status or if you encounter any issues with your delivery, please do not hesitate to contact our customer support team at hello@seeractive.com. We are here to assist you and ensure your satisfaction.
Thank you for choosing Seer. We appreciate your business and look forward to serving your activewear needs. Please refer to our Returns and Refunds Policy for information on returns and exchanges.